FAQ Posts - Hosthub

Are there any other fees or hidden costs?

No, there are no hidden fees or costs. The prices you see are the prices you pay. Our pricing is transparent and straightforward, so you can easily understand the costs associated with each plan.

Can I switch between plans?

Absolutely! You can upgrade to the Pro plan at any time to access its advanced features. If you decide the Pro plan isn't the right fit, you can also switch back to the Standard plan.

Where can I find specific pricing information?

For detailed pricing information and to see which plan is the best fit for your needs, please visit our pricing page. You can also contact our sales team, who will be happy to answer any questions you may have.

Why does the Pro plan include a percentage-based fee?

The Pro plan offers advanced features and functionalities, including AI-powered tools and premium support.

How does pricing work for the Standard and Pro plans?

Both our Standard and Pro plans feature scalable pricing based on the number of rentals you manage. This means the more rentals you have, the less you pay per rental.

What does the Pro Plan include?

Our Pro plan is designed for ambitious property managers and revenue-driven hosts who demand the most powerful tools and features.

Why was Syncbnb rebranded to Hosthub?

Syncbnb was rebranded to Hosthub after the acquisition of Getabed because it offers more services and features than just calendar and price synchronization.

Where is my data stored and who has access to my data?

Our customers’ data is stored on Google's Cloud Platform.

Can I send automated messages through Hosthub?

Yes, you can send pre-written emails at specific intervals throughout the guest's booking journey.

Can I add and manage my expenses through Hosthub dashboard?

Yes, you can add and monitor all your property expenses.

Can you help me build my own direct booking website?

Yes, we offer a website builder for a very affordable price.

Do you provide a Booking Engine for WordPress websites?

Yes, with our Booking Engine you can transform your existing WordPress website into a fully functioning direct booking system.

Can I manage prices through Hosthub dashboard?

Yes, you can set the rates of your choice in Hosthub, and then our system will send them to your channels.

I only operate my rental a few months each year. Can I get a discount? Do you have an "off-season" mode?

Yes, you can switch any of your rentals to "off-season" mode.

Do you offer a referral program?

Yes, we do and you can win 50$ for every friend of yours who registers to the Hosthub platform and so do they!

Do you offer discounts?

Yes, we offer bulk discounts for our booking sync services across short-term rental channels after your first 14 days which are free!

Can you synchronize custom channel or CMS?

We support most PMS systems and integrate new ones every week.

Do you offer unified communications?

Yes, we offer a Unified Inbox feature that simplifies communication for hosts and managers handling multiple channels like Airbnb, Booking.com, and more.

Are there any added charges or do you charge commission?

No, we have a standard pricing model after your free trial with no added charges or extra commissions.

I love your company! How can I be part of the team?

If you are interested in one of the current open positions and meet the requirements, please send your resume to [email protected] by specifying the position you are interested in.

Which languages do we support?

Hosthub is currently available only in English and Greek.

Which vacation rental sites/channels can you synchronize?

We support more than 200 vacation rental sites and channels, as well as most Property Management Systems and Content Management Systems.

Which Wordpress plugins do you currently support?

We support most WP calendar & booking plugins.

Is it necessary to provide my channel's credentials?

Yes, our system needs the credentials to perform the initial setup of your channel sync and to automatically update all channels whenever you have a new booking or cancellation.

What payment methods does Hosthub accept?

We accept all VISA, MasterCard, Discover, and American Express cards as well as Paypal.

Is Hosthub a Channel Manager & PMS?

Hosthub is a Channel Manager & PMS, an all-in-one solution for short-term rental properties.

Do you offer a mobile app for iOS/Android?

Our website is fully mobile responsive and you can do everything you can on a desktop.

I want to list my property on a vacation rental site. How can Hosthub help me?

We have a service called Revenue Booster, in which we help you list your property not only on multiple channels but also on the right ones!

What happens if I get a double booking while using Hosthub?

If you ever get a double booking while using Hosthub, we take care of it.

What happens if I add a new rental in my channels? Will it automatically be added in Hosthub?

No, If you start managing a new rental and you add it to your vacation rental channels, you also have to add it to Hosthub.

Can I manage requests/inquiries through Hosthub dashboard?

No, you still have to handle all requests/inquiries through each channel.

How can you synchronize all vacation rental channels? How can you know ALL the channels?

We are a short term rental Channel Manager & PMS and booking sync across multiple channels is our specialty.

How much does your service cost?

We offer two subscription plans for our service, Standard Plan and Pro Plan. We charge only a monthly or a yearly subscription fee for using the service. Check out our pricing plans to find the one that suits you best!

I have a personal website to promote my property. Can you sync it with my other channels?

Yes, we can sync your personal website with your other channels.

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