Summary of Our 47-Page Whitepaper
As the CEO of Hosthub, I’m excited to share a preview of our comprehensive research project analyzing over 1 million guest communications. With anonymized data from our Unified Inbox tool where Hosthub hosts can manage communications with guests from Airbnb and Booking.com, our team spent weeks categorizing and quantifying every issue guests report during short-term stays, resulting in a 47-page whitepaper packed with data-driven insights and actionable strategies – you’ll find a download button at the end of this post.
Key Findings: Issue Categories
Our analysis revealed clear patterns in guest communications. Here’s a snapshot of where problems most frequently occur:
| Category | Percentage |
|---|---|
| Booking/Pricing | 34.87% |
| Check-in/out | 14.89% |
| Bathroom | 8.78% |
| Accuracy | 8.35% |
| Appliances | 6.36% |
The full whitepaper breaks down all 13 categories with detailed analysis of regional variations and property-type correlations.
Financial Impact of Issue Resolution
The research clearly demonstrates the business case for proactive issue management:
- Properties with streamlined operations command higher nightly rates
- Each improvement in review score correlates with measurable revenue increases
- Time saved on issue management directly impacts portfolio scalability
Our whitepaper includes ROI calculators and case studies from real hosts who have transformed their operations using insights from this research.
Get the Complete Whitepaper
This blog post only scratches the surface of our comprehensive research. The full 47-page whitepaper includes:
- Complete breakdown of all 100 guest issues with occurrence rates
- Property-type specific analysis (urban vs. rural, luxury vs. budget)
- Seasonal variation data for planning preventative measures
- Step-by-step implementation guides for the top 20 issues
- Technology recommendation matrix for automation opportunities
- Expert commentary from industry leaders
Download Your Copy
Ready to transform your hosting operation with data-driven insights? Fill out our short form to receive the complete “Top 100 Guest Issues in Short-Term Rentals” whitepaper directly to your inbox:
Simply provide your name, email, and number of properties you manage, and we’ll send you the complete 47-page research document within minutes.
With the right systems and strategies in place, you can anticipate and prevent the most common guest issues before they occur. This research has already helped thousands of hosts improve their operations, and we’re excited to share these invaluable insights with you.
